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Support Specialist

UnityWorks Media is looking for a Support Specialist to join their Bloomington Team!

 

Position Overview:

UnityWorks has an immediate opening for a Support Specialist.  We are seeking a motivated, self-starter to help deliver gold standard customer service. 

The Support Specialist works with colleagues, strategic partners, and vendors to onboard new customers from contract to delivery.  An integral part of the role will be to work with the greater support team to utilize critical thinking to troubleshoot problems that arise for existing clients. 

Key Responsibilities:

  • Confident working through complex support cases
  • Professional interpersonal communication skillset, both written and verbal
  • Meticulous and thorough attention to task completion
  • Ability to adapt, organize, and prioritize a changing workload
  • Comfortable working independently and as part of a team
  • Must be able to exercise sound, independent judgment and seek out appropriate direction and information as needed

Qualifications:

  • Minimum of two years' experience supporting both internal and external clients
  • Strong Technical skills
  • In-Depth experience working with MS Office Suite
  • Experience working in related industries

UnityWorks is a leader in providing web video products and solutions to auto manufacturers, dealers and partners.  UnityWorks takes "big data," adds customer intelligence, and delivers relevant content to the consumer throughout the purchase cycle.  Founded in 2001, UnityWorks has flourished from just three employees to a dynamic and diverse team of more than 100 talented, professional, go-getters that make things happen!

Our team is comprised entirely of creative and tech-savvy in-house specialists that bring creative ideas to life in unexpected and beautiful ways.

For more information about UnityWorks, please visit our company website at www.unityworks.us.

We thank all applicants for their interest however only those selected for an interview will be notified.  UnityWorks is an equal opportunity employer.  We are compliant with AODA legislation; if you require work-related accommodations, please specify.

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